Week 9 Discussion 1
"Malcolm Baldrige National
Quality Award" Please respond to the following:
Discuss
the standout features of the companies’ approaches to managing operations.
Discuss
the attributes you find impressive about the companies’ policies and
procedures, and use of best practices.
Discuss
how the companies emphasize continuous improvement and the use of rewards and
incentives.
Week 9 Discussion 2
"Wal-Mart Stores Inc."
Please respond to the following:Assess how the constant bashing of Wal-Mart by
the media impacted Wal-Mart’s ability to operate effectively in the communities
where its stores operated and how management’s choice to ignore the problem
exacerbated it.
Evaluate
Wal-Mart’s shift in strategy from “just saving money” to “saving money to live
better” and the impact to Wal-Mart suppliers, customers, and employees. Suggest
whether or not this shift aligns with the company’s values and how any gaps
should be addressed.
Recommend a strategy for Wal-Mart to
leverage its cost-efficient operations business model worldwide, leading to
financial stability and a desirable return on investment to shareholders.
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